Code of Conduct

Code of Conduct

oha! is a small, values-driven digital agency. This code sets out in a few sentences what we stand for. It applies to everyone who works for oha! – founder, team, freelancers and partners. It’s deliberately lean – no bureaucracy, just our shared commitment.

Values & ground rules

Our values

We work honestly, respectfully and responsibly – for people, for our clients and for the environment. We only promise what we can keep, and we stand by what we do.

Fair & transparent pay

Comparable roles follow clear, transparent salary guidelines. We’re open about the fact that they exist – right from the application process – and we treat pay as a question of fairness and equal treatment, not as a taboo.

Integrity & anti-corruption

We act transparently and within the law. We firmly reject bribery, corruption and improper advantage. We only accept or give gifts or invitations if they’re appropriate and transparent and aren’t meant to influence any decision.

Data protection & confidentiality

We handle the data of our clients, their communities and our team with care and comply with the GDPR. Confidential information stays confidential – during and after working together.

Fair collaboration & fair competition

We win clients through quality, honest advice and a focus on their goals – not through unfair means. We stand for fair competition and for long-term partnerships built on trust, as equals.

Conflicts of interest

We keep personal and business interests separate. If a conflict still arises, we disclose it early and work out how to proceed together.

Whistleblowing

Our door is open. Anyone who sees a concern or possible wrongdoing can raise it directly at any time, without any disadvantage. We deliberately rely on direct, trusting conversation.

Working together & culture

We treat each other with respect and appreciation – regardless of gender, origin, age, religion, sexual orientation, disability or health. Discrimination, harassment and bullying have no place here. We live flexible working models (part-time, four-day week, working from home), because good work and a good life belong together. We see diversity as a strength. We respect the dignity of every person and are committed to human rights. We reject forced and child labour in any form and expect the same stance from our partners.

Health & wellbeing

Our team’s physical and mental health comes before short-term output. We create a working environment that takes strain seriously, makes recovery possible and lets people speak openly about their limits.

Responsible communication

As an agency we create advertising and social media communication – and we’re responsible for what we put into the world. We stand for honest, fact-based communication and avoid misleading or unproven claims, especially on sustainability (“greenwashing”). We pass this stance on to our clients.

Environment & sustainability

We reduce our ecological footprint wherever we have influence, with climate-friendly mobility, green electricity, long-lasting and refurbished devices and careful use of resources. As a Klimabündnis-certified business, we see climate protection as an ongoing path, not a label.

Copyright & usage rights

As an agency we work with images, video, music, fonts and text every day. We respect creators’ rights, secure the necessary usage rights and protect the personal rights of the people shown.

Handling property & equipment

We use work equipment, IT and intellectual property – our own and our clients’ – carefully and responsibly and protect them from misuse.

“I founded oha! because for me, good work and treating each other well belong together. Values don’t show in nice words but in everyday life – this code is our promise to live them every day, even when nobody’s watching.”

— Olivia Ulbing-Sommeregger, CEO oha! digital